Power Virtual Agents Updates

Businesses today are constantly facing new and bigger challenges and are being asked to do more for less. Technology is diversifying and evolving faster than ever to address these issues, giving industries across the board a growing number of solutions to sift through.

Today we’re unveiling a set of cutting-edge generative AI features within Microsoft Power Virtual Agents, designed to revolutionize the way bots are built using simple natural language prompts. This follows and builds upon our recent announcements of bots that can use generative AI to provide tenant-specific answers right out of the box.

We heard from our community that you want to be able to try out Power Virtual Agents’ new features before buying. Well, now you can by combining Microsoft’s 365 Developer plan, Power Apps Developer plan, and the Power Virtual Agents trial. Follow these four easy steps below to get set up and try out all the new features like advanced topic management, interactive adaptive cards, multi-media responses (images, videos, quick replies), PowerFX, variable management, and more!

In its December 2022 release, the Center of Excellence (CoE) Starker Kit introduces several improvements that help organizations better govern and monitor the usage of Power Virtual Agents bots in their tenant.

The new unified authoring canvas in Power Virtual Agents has only been in preview for a few weeks but it has already received a ton of positive community reviews and coverage. This article is a summary of these and a grateful testimony to the Power Platform community members who created these amazing contents.

Power Virtual Agents comes with a new template in Power Automate Process Advisor that offers a dialog map of how conversations have flown between topics, redirects, and their outcome.

We are excited to announce the Public Preview launch of Power Virtual Agents’ new and enhanced authoring canvas!

We have added support for 4 new preview languages in Power Virtual Agents: Czech, Finnish, Greek, Thai. Power Virtual Agents now supports 23 languages!

Customer Lockbox enables administrators to control access to their organization data from Microsoft personnel during troubleshooting.

The first annual Power Platform Conference sponsored by Microsoft is coming to Orlando for an amazing in-person event this September, with keynotes, sessions, breakouts and more—all dedicated to Microsoft Power Platform products: Power Automate, Power Apps, Power BI, Power Pages and Power Virtual Agents.